Product Details
Most orders are delivered within 5-7 business days, unless on preorders or made-to-order items. Monday to Friday are considered as business days except for public holidays. For more details please refer to the Shipping policy.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). You can also track your order from here.
Exchange or Refund will not be made against a non-returnable item unless there is a quality issue, defect or is different from its description. For more details please refer to the return policy.
We plant trees with proceeds from your order
Our Impact
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233,220
Kgs Plastic Saved
854,620
CO² Kgs Offset/Year
42,731
Trees Planted
2,031
in Rural India
231,974
Invested in Climate Action
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Processing time: 1-3 business days. Delivery time: 5-7 business days. Expect a longer shipping time for made-to-order products. Please review our Shipping Policy here.
No, we currently only ship in India. Shipping costs will apply, and will be added at checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to review your query. You can go through our returns policy here.
Personalisations depends on the creator and the product. All options are outlined on the product page, so look out for customization options there. If you can't find it, you can always add details in the "Order Instructions" section during checkout.
For bulk orders with a custom logo or size, please fill out this form or write to us here.
At Brown Living, we're all about plastic-free packaging and shipping. We send out our products in up-cycled or recycled boxes, wrapped in paper and sealed with water-activated tape made from natural materials. And the best part? Everything is 100% recyclable and compostable!
Save money when you buy in bulk! We offer discounts on bulk orders depending on the product and the total invoice amount.
To place your bulk request, please fill out this form or write to us here. Once we receive your request, you will soon receive a call/email from us with product pricing and an estimated shipping time.
Minimum value to be eligible for discounts is approximately INR 20,000. Discounts are available on total invoice value excluding shipping charges. Our team will work hard so that your order will arrive when and where you need it, so you don't miss important deadlines.
Please note: Since we offer volume discounts, we cannot accept returns on bulk orders.
Frequently Asked Questions
If we still haven't answered your question, you can contact us below and we will be happy to assist you.
