For items in stock, orders are delivered within 5-7 business days. For pre-orders or made-to-order items, the timeline may be longer. For more details please refer to the Shipping policy.
Exchange or Refund will not be made against a non-returnable item unless there is a quality issue, defect or is different from its description. For more details please refer to the return policy.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). You can also track your order from here.
- Please Whatsapp us from here.
- For Bulk / Corporate / Customisation enquiries please fill out our Bulk Request form.
We plant trees with proceeds from your order
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Processing time: 1-3 business days. Delivery time: 5-7 business days. Expect a longer shipping time for made-to-order products. Please review our Shipping Policy here.
No, we currently only ship in India. Shipping costs will apply, and will be added at checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to review your query. You can go through our returns policy here.
Personalisations depends on the creator and the product. All options are outlined on the product page, so look out for customization options there. If you can't find it, you can always add details in the "Order Instructions" section during checkout.
For bulk orders with a custom logo or size, please fill out this form or write to us here.
At Brown Living, we're all about plastic-free packaging and shipping. We send out our products in up-cycled or recycled boxes, wrapped in paper and sealed with water-activated tape made from natural materials. And the best part? Everything is 100% recyclable and compostable!
Save money when you buy in bulk! We offer discounts on bulk orders depending on the product and the total invoice amount.
To place your bulk request, please fill out this form or write to us here. Once we receive your request, you will soon receive a call/email from us with product pricing and an estimated shipping time.
The minimum value to be eligible for discounts and GST invoices is INR 20,000. Discounts are available on total invoice value excluding shipping charges. Our team will work hard so that your order will arrive when and where you need it, so you don't miss important deadlines.
Please note: Since we offer volume discounts, we cannot accept returns on bulk orders.
The minimum value to be eligible for a company GST invoice is INR 20,000/-. To place your corporate order with a GST Invoice request, please fill out this form or write to us here. Once we receive your request, you will soon receive a call/email from us with product pricing and an estimated shipping time.
Frequently Asked Questions
If we still haven't answered your question, you can contact us below and we will be happy to assist you.
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Our Impact
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243,597
Kgs Plastic Saved
896,700
CO² Kgs Offset/Year
44,835
Trees Planted
2,047
in Rural India
232,164
Invested in Climate Action
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