Product Details
Most orders are delivered within 5-7 business days, unless on preorders or made-to-order items. Monday to Friday are considered as business days except for public holidays. For more details please refer to the Shipping policy.
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). You can also track your order from here.
Exchange or Refund will not be made against a non-returnable item unless there is a quality issue, defect or is different from its description. For more details please refer to the return policy.
| Packaging Material | Plastic-free, 100% recyclable, packed in corrugated cardboard and FSC certified paper. |
| Care Instructions | On receiving the soap, unwrap the soap and keep it in a cool, dry place like your cupboard where you can enjoy its scent. To prolong the life of your soap in the bath, keep it on a well-drained dish, standing upright to allow for it to dry between uses. If you find the soaps are too big for your hands, feel free to cut them into half to make them easier to handle. Essential oils tend to evaporate over time so we recommend using your soap within 3 months to enjoy its fragrance Please conduct a patch test before using any of our products. In case of skin irritation, discontinue use. Consult a physician if needed regarding using certain essential oils based on your condition. Avoid using near the eyes. In case of burning in the eyes, flush with water. For External use only. |
| Return Policy | Please note that due to the nature of our products, unfortunately, we do not offer any refunds or accept returns. We are unable to resell a product that has been outside our supervision hence all sales are final. |
| Shelf Life (Number of Days) | Best before 12 months from the manufacturing date |
We plant trees with proceeds from your order
Our Impact
Read More →
220,818
Kgs of Plastic Saved
778,040
Kgs of CO² Offset / Year
38,902
Trees Planted in India
1,749
Jobs Created in Rural India
1,008,349
Funds Invested in Climate Action
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Typically, orders are processed within 1-3 business days and you can expect delivery of the products within 5-7 business days of placing your order.
If the product is made-to-order, it might take more time to ship it out.
Please review our Shipping Policy here.
No, we currently only ship in India. Shipping costs will apply, and will be added at checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to review your query. You can go through our returns policy here.
At Brown Living, we have a strict Plastic-Free Packaging and Shipping Policy.
We ship everything 100% Plastic-Free in an up-cycled or 100% post-consumer box with paper wrapping and a 100% natural water-activated paper tape that is made with paper & a plant-based starch glue. All of our shipping materials are 100% recyclable and compostable.
Save money when you buy in bulk! We offer discounts on bulk orders depending on the product and the total invoice amount.
To place your bulk request, please fill out this form or write to us here. Once we receive your request, you will soon receive a call/email from us with product pricing and an estimated shipping time.
Minimum value to be eligible for discounts is approximately INR 20,000. Discounts are available on total invoice value excluding shipping charges. Our team will work hard so that your order will arrive when and where you need it, so you don't miss important deadlines.
Please note: Since we offer volume discounts, we cannot accept returns on bulk orders.
Frequently Asked Questions
If we still haven't answered your question, you can contact us below and we will be happy to assist you.
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